User manual AVIRA AMES V1.0

[. . . ] AMES gives you total freedom to freely distribute these users across multiple domains, create aliases for them and more, but always keep your license up to par with the actual users. For more information see the AMES terms and conditions on our website. 3 © Avira GmbH November 2010 AMES User Guide Getting started with AMES You'll nd that once your Avira Partner has set up a license for your domain, the rest of the con guration is surprisingly easy. If you don't have an Avira Partner yet, please take a look at the Partner Locator on our website. Adding a new domain to AMES When you'd like to add a new domain to AMES, please call your Avira Partner. He or she will take your details, request a license and add the domain in AMES. [. . . ] If you'd like this user to be able to manage his own domain settings, trough https://ames. avira. com, check domain admin (3). is is done so you can review the settings before they take effect. 6 © Avira GmbH November 2010 AMES User Guide Adding a user alias An alias can be used to let one user accept multiple email addresses. 1 2 3 If you'd like to create an alias, select a user (1) . Go to the Services (2) tab and add one or more email addresses in the alias eld (3). Each of them should go on a new line, and should not be separated by other characters. If you'd like to use a catch-all address, please use the form mentioned in the image above: *@domain. demo, but please read the following remark. e use of a so called catch-all setting, where every combination of characters in front of the domain name is accepted as an email (*@example. com) makes your domain extra vulnerable to spam and viruses. is is why AMES enables advanced greylisting for all catch-all enables users. is technique bounces emails from unknown senders the rst time, and will accept only the second or later attempt. Because a lot of spam servers will not try to resend email, this signi cantly reduces the amount of emails that must be ltered and scanned. Since the time it takes for the emails to be redelivered depends on the sender's mail server thus delaying the email delivery, Avira discourages the use of a "catch-all" setting. e best approach is to create a separate user account in AMES for every user you have. e LDAP feature can really cut the time spent on this task. Configuring LDAP is setting is only available to Avira Partners, because of the possible consequences of miscon guration. Please contact your partner for more information. 7 © Avira GmbH November 2010 AMES User Guide Changing mail delivery-options 1 2 3 4 5 6 Mail delivery settings can be changed when you select a user (1) and go to the services (2) tab. You can choose between SMTP deliver (3), where you can add one or more servers (5) to deliver AMES mail to. Another option is to deliver mail to one or more email address, by choosing the mail forward (4) option. Press Save (6) when done. 8 © Avira GmbH November 2010 AMES User Guide Customizing banners Adding a banner to incoming mail 1 2 3 4 5 Adding a banner to incoming mail is done on a per-user basis. Select the user (1) you'd like to add a banner for and go to the banner tab (2). Adding a banner to outgoing mail 1 2 3 4 5 Adding a banner to outgoing mail is done on a per-domain basis. en select a banner option (3), create a text (4) and save (5). 9 © Avira GmbH November 2010 AMES User Guide Email filtering and statistics AMES has a variety of tools to adjust how the internal ltering of email works, as well as analyze its workings. In this chapter we'll explain the way these work. What to do with intercepted spam or viruses When mail is ltered by AMES, the intercepted mail is put in quarantine by default. When you'd like different behavior, there's the option to tag email and send it, or even remove it immediately. [. . . ] For organizations with a normal rate of spam we recommend the "Normal" setting. As a result of setting the SpamFilter to Severe or Very Severe, legitimate email with spam properties might be blocked. at is why we advise that you monitor your spam Quarantine on a regular basis, and to generate a spam report on a daily basis. Adjusting the Content-Filter For the content- lter you can change the default settings for certain types of attachments. [. . . ]