User manual CANON PIXMA MG4120 BROCHURE

[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, Monday- Saturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www. canonesp. com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] Click Start, select My Computer, and confirm that CD-ROM icon is visible. In non-XP Windows, double-click the My Computer icon and confirm that the CD-ROM icon is visible in the window. Confirm that the CD-ROM icon is displayed when you insert the CD-ROM. If the icon is still not displayed, try different disks and see if they are displayed. If other disks are displayed, there is a problem with the Setup CD-ROM. Contact a Canon service representative. 54 Troubleshooting Cannot Connect to Computer Properly Printing Speed Is Slow / USB 2. 0 Hi-Speed Connection Does Not Work Cause Your system environment is not fully compatible with USB 2. 0 Hi-Speed. Action If your system environment is not fully compatible with USB 2. 0 Hi-Speed, the printer will operate at a lower speed provided under USB 1. 1. In this case, the printer operates properly but printing speed may slow down due to communication speed. Check the following to ensure that your system environment supports USB 2. 0 Hi-Speed connection. The USB cable, and the USB hub if you are using one, support USB 2. 0 HiSpeed connection. We recommend the cable to be no longer than around 10 feet (3 meters). The operating system of your computer supports USB 2. 0 Hi-Speed connection. Obtain the latest version of the USB 2. 0 Hi-Speed driver compatible with your hardware and install it on your computer. Important For details on USB 2. 0 Hi-Speed of your system environment, contact the manufacturer of your computer, USB cable, or USB hub. "Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub" or "This Device Can Perform Faster" Message Is Displayed (Windows XP Only) Cause The printer is connected to a computer that does not support USB 2. 0 HiSpeed. Action Your system environment is not compatible with USB 2. 0. If ruled lines are printed misaligned or print results are otherwise unsatisfactory, perform Print Head Alignment. See "Aligning the Print Head" on page 40 and perform Print Head Alignment. Set the Print Quality setting to High in Windows or Fine in Macintosh. The media is loaded with the wrong side facing upwards. Print Head is misaligned. Print quality is not set appropriately. (1)Open the printer properties dialog box. (2)On the Main sheet, click High for the Print Quality setting. (1)Open the Print dialog box. (2)Select Quality & Media in the pop-up menu and then click Detailed Setting. (3)Drag the slide bar to set Print Quality to Fine. Note Depending on the type of paper, you may not be able to set Print Quality to High (Windows) or Fine (Macintosh). Printed Paper Curls or Has Ink Blots Cause Paper is too thin. Action When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Make sure that the Media Type set in the Main sheet of the printer driver (Windows) or the Quality & Media sheet of the Print dialog box (Macintosh) matches the type of the loaded printing paper. Media Type setting in the printer driver does not match the actual type of paper. Troubleshooting 57 Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Rollers are dirty. Action If paper is not feeding properly, clean the Paper Feed Rollers. Cleaning the Paper Feed Roller of the Auto Sheet Feeder will wear the roller, so perform this procedure only when necessary. For details on cleaning, see "Cleaning the Paper Feed Rollers (Roller Cleaning)" on page 45. Performing duplex printing may leave some ink inside the printer, causing printouts to be smudged. In this case, perform bottom plate cleaning to clean the inside of the printer. [. . . ] (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ) CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. ) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL Safety Precautions 81 PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. [. . . ]