User manual ERICSSON BUSINESSPHONE 50

[. . . ] User´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Basic Telephone FORVH BUSINESSPHONE 250 / BUSINESSPHONE 50 BASIC TELEPHONE, DIALOG 3210 USER'S GUIDE Copyright © 1998. This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria. The information in this document is subject to alteration without prior notice. [. . . ] Lift the handset External line Press a free line-key (pre-programmed) Dial the desired number If you make external calls in this way, you do not have to dial the digit(s) for external calls first. 32 BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone GROUP FACILITIES SUPERVISION/ TELEPHONE ATTENDANCE A function-key can also be programmed for supervision and handling calls for a group of extensions. If a supervision/ attendance-key is programmed on your telephone, you are able to call the other group-members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions (free, busy, called). Traffic situation Michael Michael Michael Ongoing conversation (lamp is on) Free extension (lamp is off) The extension is called (flashing lamp) Pick-up calls for the group Your colleague's extension is indicated on your phone by a pre-programmed key. Lift the handset Michael Press to answer the calls directly (pre-programmed) A flashing lamp beside the key indicates an incoming call. Call a group-member Lift the handset Michael Press to make the calls directly (pre-programmed) Note: If the key is flashing, you will automatically pick-up your colleague's ongoing call. BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone 33 GROUP FACILITIES GROUP HUNTING Your telephone can be included in a hunt group, where all members are represented with one common directory number. Incoming calls to the hunt group, follow the same procedure as calls to normal directory numbers, then the call is directed to free extensions in the group. a second incoming group hunting call cannot be presented on your other line. However you can still receive group hunting calls to your extension number, if you are busy with a normal call Note: If all members in a hunt group are busy, the call-back or intrusion functions are not available, however the camp-on function can still be used. A hunt group member can be either an extension number, an operator console or a fictive number. To answer incoming group hunting calls: Lift the handset GROUP CALL PICK UP In a Pick up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Lift the handset Dial the group call pick up code 34 BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone GROUP FACILITIES COMMON BELL The common bell facility allows all extensions of the system (operator included) to pick up the call from an extension that has been predefined as a common bell extension. Dial the common bell pick up code Please ask your system administrator for the common bell pick up code. Lift the handset You will immediately be connected with the calling party. If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the "number unobtainable" tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension. Note: You can also program the common bell code on a function key. 35 BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone OTHER USEFUL FACILITIES OTHER USEFUL FACILITIES GENERAL By using these facilities your productivity will be increased, e. g. you can set reminders for important meetings, place the costs for external calls on separate accounts, listen to music via the loudspeaker and much more. . . REMINDER The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Note: If you receive busy tone, your extension does not have the authority to set a reminder. Press to finish programming When the reminder time is reached, your phone rings with recall signal. Cancel reminder Press to cancel all settings Press to finish the procedure 36 BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone OTHER USEFUL FACILITIES ACCOUNT NUMBER You can place the costs for external calls on a selected account number (up to 15 digits). Enter account number before the call Lift the handset Dial Enter account number and press Internal dial tone. Enter account number during the call Account number If your telephone has a pre-programmed account numberkey, you can also enter an account number during a call. Press (pre-programmed) Enter account number and press 37 BusinessPhone 250 - Basic Telephone BusinessPhone 50 - Basic Telephone OTHER USEFUL FACILITIES BACKGROUND MUSIC You can listen to background music over the loudspeaker on your phone by pressing a pre-programmed Music key, or by entering the number for the music channel. [. . . ] The mailbox system controls the messages that are left for or sent by you when you are absent. Used for directing all incoming calls to one extension (answering position), for example when the office is closed. A third connection (person), which can be included in an ongoing two person conversation. During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external). [. . . ]