User manual ERICSSON DIALOG 3214

[. . . ] User´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Operator´s Console FORVH BUSINESSPHONE 250 / BUSINESSPHONE 50 OPERATOR´S CONSOLE, DIALOG 3214 USER'S GUIDE Copyright © 1998. This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria. The information in this document is subject to alteration without prior notice. [. . . ] To initiate a reset procedure you require a special class of service (please ask your system administrator if this feature is available on your phone). To avoid different countervalues for total extensions and total trunk lines in the system, we recommend to reset all the extensions and trunk line-counters at the same time. Press to initiate a printout on the printer (see display) This function is applicable when a printer is connected to the system. For a detailed description of the printout, see section "Printout". Press to show the counter on the display (see display) print display (continued) BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console 45 CALL METERING READ OUT COST COUNTER FOR OTHERS (continued) 11 Nov 10:35 C= 0 I= 0 +15°^| | | | | | 100 reset return COST 201: ATS print In this menu you have the same possibilities as in the previous menu. If you have not entered a specific directory number in this procedure, you will see the accumulated costs of the entire system. 11 Nov 10:35 C= 0 I= 0 200-280: ATS detail +15°^| | | | | | 1200 return detail Press to read out the detailed counters of each extension/trunk line (see display) In this menu you have the same possibilities as the previous menu for reading out a single counter. +15°^| | | | | | 100 reset return 11 Nov 10:35 C= 0 I= 0 COST 200: ATS next print next Press to step through all the counters (see display) Press to finish the procedure BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console Clear 46 CALL METERING PRINTOUT The printout covers the following information: Example: Call Metering Information BusinessPhone Date: 98 05 12 Time: 10:53 ERICSSON AUSTRIA AG Pottendorfer Str. 25-27 1121 Vienna AUSTRIA Reason for print out : Read Division : Total system Group : Callers Directory number range : 4736 Currency : ATS Dir. 4736 Total Name Mr. Plattner Pulses 76 76 Cost 760. 00 760. 00 Cost/Pulse 10. 00 47 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console CALL METERING PRINTOUT CONTENTS Date: Time: Ericsson Austria AG Pottendorfer Str. 25-27 1121 Vienna AUSTRIA Reason for print out: Shows the date of the print out. For example, for the company address. This field shows if the print out was initiated only to read out the counter or if the print out was caused because of a reset procedure. Shows if the desired directory number(s) are related to the extension (caller) or trunk group. When no directory number is entered then "ALL" will be shown in this field and you will see all the counters of the extensions and trunk lines on the display. Shows the accumulated pulses for the desired extension/trunk line since the last reset. Shows the accumulated cost for the desired extension/trunk line since the last reset. Shows the accumulated pulses and costs of all the extensions/trunk lines on the printout. Division: Group: Directory number range: Currency: Dir. No. : Name: Pulses: Cost: Cost/Pulse: Total: 48 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console CALL METERING INTEGRATED SYSTEM CHECK To avoid a loss of the counter values during reconfigurations of the system, an integrated system check offers you the opportunity to read out all the counters which were not reset before the reconfiguration. To initiate the system check you need a special class of service (please ask your system administrator if this feature is available on your phone). Dial (Same procedure as used for reading out accumulated costs). 11 Nov 10:35 C= 0 I= 0 +15°^| | | | | | 1200 ATS return OWN COSTS: other check check Press to initiate a system check (see display) When a fault is found the following information will be shown: 11 Nov 10:35 C= 0 I= 0 +15°^| | | | | | CALLER RECORD FAULTY display return display Press to display the fault records (see display) The display shows the first fault record in the system. The display information includes the extension numbers which have been deleted during the reconfiguration and the related costs for these extensions. (continued) BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console 49 CALL METERING INTEGRATED SYSTEM CHECK (continued) 11 Nov 10:35 C= 0 I= 0 202 next +15°^| | | | | | 5700. 00 reset COSTS return ATS cost/pulse next Press to step through the faulty records (see display) cost/pulse Press to toggle between the indication in pulses or costs (see display) reset Press to reset the faulty record (see display) In this case no print out will be initiated to the connected printer. return Press to return to previous menu (see display) 50 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console CALL METERING OPERATOR SUPERVISED CALL An extension can order an external call to be metered. The caller can remain on the line or hang up (off line) while you establish the call. Registration on the callers individual call meter: Set up the external line See section "Outgoing calls - External calls". External dialtone. Option 1 11 Nov 10:35 +15°^| | C= 0 I= 0 | | > 701 SPEECH<| | 207 >123456 MET<| SMITH | save FREE 1 meter meter Press (see display) Continue setting up the external call, see section "Call ordering". Recall after the call is terminated: Press The display informs about call duration, number of pulses or costs (depending on the configuration). Note the information. 11 Nov 10:35 +15°^| | 207 C= 0 I= 0 | SMITH | 701 RECALL | DURATION | MET | PULSES | 00. 00. 50 3 (continued) BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console 51 CALL METERING OPERATOR SUPERVISED CALL (continued) If you want to register the cost information: Press again The call is registered on the callers individual call meter. Clear Press to disconnect the call Option 2 Registration on a specified account number: Account Press (pre-programmed) Dial the account number Account Press again (pre-programmed) Continue setting up the external call. 52 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console GROUP FACILITIES GROUP FACILITIES GENERAL When you are working together in a team the following group facilities can be very useful. [. . . ] Can be either digital or analogue. THIRD PARTY TIE LINE TRANSFER TRUNK LINE 90 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console INSTALLATION INSTALL STAND INSTALL CABLES 1 Cable to handset 2 Cable to exchange 3 Space for personal directory list(optional) 4 Wallmounting screw holes Wall mounting handset hook 2 4 1 4 4 3 You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in "LINE". Change cables To remove a cable, push down the plug's stop. Use a screw-driver to unlock the stop. 91 BusinessPhone 250 - Operator´s Console BusinessPhone 50 - Operator´s Console INSTALLATION PLACING THE TELEPHONE · Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage. [. . . ]