User manual HP DESKJET 3325

[. . . ] HP shall not be liable for technical or editorial errors or omissions contained herein. ink failure, and bad electrical connections. For example: Warning Keep both new and used print cartridges out of the reach of children. Accessibility The HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. [. . . ] After assigning the printer a static IP address, follow the printer software installation instructions in the setup guide to connect the printer to the network. Note After installing the printer software, re-enable the software firewall on the computer. 6. 7. Reset the printer to factory default settings Resetting the printer to the factory default settings clears all the settings from the printer memory for the network. This should only be done as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Resetting the printer to the factory default settings can require you to reinstall the printer software. Additionally, you might also have to reconfigure the printer security settings. The printer default settings are: Option Communication mode Network name (SSID) Encryption IP address Wireless radio EWS administrator password Default setting Ad hoc hpsetup None Automatic Off [blank] Follow these steps to reset the printer to the factory default settings: 1. While holding down the Report Page button, press the Cancel button three times. Release the Report Page button. Network Guide 11 Chapter 1 12 HP Deskjet 6980 series 2 Troubleshoot a wireless connection During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet cable is connected to the printer, and then after the Ethernet cable has been removed. During software installation The computer cannot find the printer when the Ethernet cable is connected If the computer cannot find the printer when the Ethernet cable is connected, verify the following before investigating any of the topics in this section: All cable connections to the computer and the printer are secure. The network is operational and the network hub, switch, router, or Wireless Access Point (WAP) is powered on. The printer is powered on, paper is loaded in the In tray, and the print cartridges are correctly installed. All applications, including virus protection programs and personal firewalls, are closed or disabled. If you corrected any of the above, try running the installation wizard again. The printer cannot communicate over a wireless connection if the network cable is connected to the printer Ethernet port. Check the Network light Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network. Try the following solutions: Check the Signal Strength Network Guide 15 Chapter 2 Press the Report Page button on the front of the printer to print an HP Report page. Check the Signal Strength indicated on the HP Report page. If the Signal Strength has a low rating, verify the following conditions: ­ No large objects are obstructing the path between the printer and the WAP or the printer and the computer. ­ A cordless phone or microwave oven is not operating near the wireless network. Compare the printer wireless settings to the network wireless settings Press the Report Page button on the front of the printer to print an HP Report page. Check the settings displayed on the HP Report page against the wireless settings for the network. Use the Ethernet cable to connect the printer to the network, rerun the setup wizard, and then enter the correct network wireless settings to configure the printer for the network. The Wireless Access Point (WAP) filters by MAC address If the network WAP or router filters network devices by MAC address, then follow these steps: 1. Find the printer hardware address (MAC address) on the HP Report page. Enter the printer MAC address for the printer. For help using the configuration utility for the WAP or router, see the documentation that came with the WAP or router. 16 HP Deskjet 6980 series After software installation Printer does not print If the printer does not print, verify the following: The printer is loaded with paper. The Print Cartridge Status lights on the front of the printer are not illuminated or flashing. [. . . ] If the computer is on a different subnet than the printer, the software installation can be problematic. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on the same subnet. For example, if the computer IP address begins with 169 and the printer IP address begins with 10, then the printer and the computer are not on the same subnet. [. . . ]