User manual HP DESKJET 400

[. . . ] DeskJet 400 Series Printer User's Guide ENGLISH Acknowledgments ColorSmart is a trademark of Hewlett-Packard Company. Windows is a trademark of Microsoft Corporation. Table of Contents 1 Getting Started Packing List. 4 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. [. . . ] Remove the printer door by grasping it by its sides and then pulling the door up. (Use your thumbs to hold down the printer while pulling the door. ) 9. Load paper and try printing again. 10 When Paper Is Not Loading Paper does not feed into the printer properly. s Printing is slanted on the A4 size paper. s Re-load the paper. See page 2, "STEP 3: Loading Paper. " You are printing on a US Letter size paper, but the paper size selector (A4 / LTR) is set to A4. Or you are printing on an A4 size paper, but the paper size selector (A4 / LTR) is set to LTR (US Letter). Adjust the paper size selector (A4 / LTR) according to the paper size. Make sure the paper in the stack are of the same type, size, and weight. s You are printing on an A4 size paper, but the paper size selector (A4 / LTR) is set to LTR (US Letter). See page 2, "STEP 3: Loading Paper. " s Printing is slanted on the Legal size paper, envelope, label, or thick paper. The Legal size paper, envelope, label, or thick paper is not fed into the printer properly. Push evenly the Legal size paper, the envelope, or the thick paper into the back of the printer until the printer pulls in the paper. See page 5, "Loading Other Size Paper. " s s s Legal size paper, envelope, label, or thick paper does not advance into the printer. Legal size paper, envelope, label, or thick paper should be loaded from the back of the printer, one at a time. Push evenly the Legal size paper, envelope, label, or thick paper into the back of the printer until the printer pulls in the paper. See page 5, "Loading Other Size Paper. " Paper does not eject from the printer. s Paper is jammed in the printer. To clear the jam, see page 10, "When Paper Is Jammed in the Printer. " The printer door is not closed properly. Then turn the printer on. s s When the Print Quality Is Not Satisfactory Ink is smearing or paper is wrinkling. s More than one sheet of paper are fed into the printer at a time. s The sheets of paper are stuck together. Remove the paper stack, separate the sheets, and re-load the paper stack. Make sure the paper in the stack are of the same type, size, and weight. See page 2, "STEP 3: Loading Paper. " You are printing on an envelope, label, or thick paper, but the envelope lever ( / ) behind the printer door is set to paper ( ). Lower the intensity setting in your software application. s s s s s 11 The printed page looks faded. s Some colors are missing. s You are printing on paper, but the envelope lever ( / ) behind the printer door is set to envelope ( ). You may be printing a black-only document with a color print cartridge. Increase the intensity setting or use a black print cartridge. The ink nozzles are clogged. (See "When the Ink Nozzles Are Clogged" below. ) The color print cartridge has run out of one or more color ink. Use a new color print cartridge. s s s When the Ink Nozzles Are Clogged Prolonged exposure to air may cause ink crust to form on the ink nozzles of the print cartridge. [. . . ] Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a specified time after the date of purchase by the customer. Certain additional conditions and limitations of HP's warranty are stated in the user's guide. For software products, the warranty applies only to the media upon which the product is recorded; and b. HP does not warrant the operation of any product to be uninterrupted or error free. [. . . ]