User manual HP DESKJET 840/842/843C

[. . . ] Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care-- award-winning service and support that includes: Click your way to a quick solution!HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer -- 24 hours a day, seven days a week. If you have a modem connected to your computer and subscribe to an online service, or have direct access to the Internet, you can obtain a wide variety of information about your printer at the following web sites: English: French: German: Japanese: Portuguese: Spanish: http://www. From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email. [. . . ] Note: If streaking still appears, repeat the procedure until the test To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties. It's frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Check if your question is similar to those listed below and then follow the instructions found in that section: The printer software won't install, what's wrong?3 If other CD's work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from the HP Customer Care web site: www. 5 Go to your Extensions Manager to ensure the Apple CD extension is turned on. Getting Help When Things Go Wrong The printer software won't install, what's wrong? oR · There may be a conflict with another software program. oR · Your printer software didn't install properly. Printer software CD into your computer, select Uninstall from the Installer, then repeat the installation procedure. 3 If you have been using Apple's QuickDraw GX software, turn it off. See the "Install Printer Software" step on the Quick Start Poster or see page 51 in this User's Guide. If you are still having problems with the software installation, call an HP authorized dealer or HP Customer Care. For the phone number of the HP Customer Care Center nearest you, see page 43. 1 Pull the paper out of either the IN tray or If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. If the paper jam hasn't cleared, open the Rear Access Door by turning the knob (counter-clockwise) and removing the door. Pull the jammed paper out of the printer, then replace the Rear Access Door. You may have forgotten to remove the vinyl tape from the print cartridge. Make sure you have removed the protective piece of vinyl tape on each of the print cartridges. Having less than 100MB of free space on your computer's hard drive can mean longer processing times. Large, complex documents containing graphics or photographs print slower than text-only documents. [. . . ] The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. [. . . ]