User manual HP SCANJET 3400C SCANJET 3400C/4300C SCANNER - MINI MANUAL

[. . . ] Check to see that you have connected the scanner using the correct cable for your operating system. HP recommends that your connect your scanner using the USB interface if you have a USB port. If your computer does not have a USB port, connect the scanner using the parallel interface. Windows 2000: Parallel is not supported for this scanner in Windows 2000. [. . . ] Destination Directory Is Invalid or Program Folder Is Invalid: If you typed an invalid destination directory in the Confirm Installation Settings or the Select Program Folder dialog box, the scanning software will notify you. Remember the destination cannot contain the following characters: /, \, :, ?As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Getting help with scanner problems At Hewlett-Packard, we do everything we can before you purchase your scanner to make sure that you will never have trouble with it. However, should you encounter a problem, just follow the steps outlined here. The fastest way to solve problems is to refer to the online troubleshooting guide, which outlines corrective steps that should solve common problems you may encounter when installing your HP ScanJet scanner. The HP scanning software has a Help button to provide you with information and answers to your questions. Doc file, which contains late-breaking information about your scanner, is also included in the support supplement. Html Customer Care is a great place to go for answers to questions about your HP products. You'll get instant access to helpful tips and tricks, downloadable drivers, and the latest product and software updates-- 24 hours a day, 7 days a week--all without picking up the phone. Looking for software upgrades, accessories, demos and tutorials, or creative project ideas for your scanner?Wondering how to find more ways to use your present scanner, achieve more professional results, or even comparison shop for a scanner?To speak to someone to verify that your scanner needs repair, please call the HP Customer Care Center. if your scanner requires repair , the HP Support Agent will coordinate the process. This service is free of charge during the warranty period of your scanner. Beyond the warranty period, repairs will be charged on a time and materials basis. As upgrades to your application software occur, or more functionality from the scanner is needed, it may be necessary for you to update your scanning software. Hewlett-Packard products are sold and supported worldwide through Hewlett-Packard Sales and Service Offices and through authorized HP dealers. to find a service-authorized HP dealer , select one of the countries listed below. Note Please have your scanner serial number and date of purchase ready when calling. [. . . ] HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. hP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. [. . . ]