User manual NETOPIA SOFTWARE 7.5

[. . . ] Netopia® Software User Guide Version 7. 5 Netopia® 3300 Series Gateways March 2005 Copyright Copyright © 2005 Netopia, Inc. Netopia and the Netopia logo are registered trademarks belonging to Netopia, Inc. , registered U. S. Broadband Without Boundaries and 3-D Reach are trademarks belonging to Netopia, Inc. Part Number: 6161208-00-01 2 Table of Contents Table of Contents Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CHAPTER 1 Introduction . [. . . ] Once installed, and the Gateway restarted, the new feature's functionality becomes available. This allows full access to configuration, operation, maintenance and administration of the new enhancement. Obtaining Software Feature Keys Contact Netopia or your Service Provider to acquire a Software Feature Key. Procedure - Install a New Feature Key File With the appropriate feature keycode, use the steps listed below to enable a new function. 1. Click Install Keys The Install Key File page appears. 3. Enter the feature keycode in the input Text Box. Type the full keycode in the Text Box. 184 Install 4. Click the Install Key button. 5. Click the Restart toolbar button. The Confirmation screen appears. 185 6. Click the Restart the Gateway link to confirm. To check your installed features: 7. Click the list of features link. 186 Install The System Status page appears with the information from the features link displayed below. You can check that the feature you just installed is enabled. 187 188 CHAPTER 4 Basic Troubleshooting This section gives some simple suggestions for troubleshooting problems with your Gateway's initial configuration. Before troubleshooting, make sure you have · read the Quickstart Guide; · plugged in all the necessary cables; and · set your PC's TCP/IP controls to obtain an IP address automatically. 189 Status Indicator Lights The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below. Netopia Gateway 3340 status indicator lights Ethernet Link: Solid green when connected Ethernet Traffic: Flashes green when there is activity on the LAN DSL Traffic: Blinks green when traffic is sent/received over the WAN Li nk Tr a Tr a D SL Et he rn et Et he rn PP Po E D SL et A ct iv e ffi Sy nc PPPoE Active: Solid green when PPPoE is negotiated; otherwise, not lit DSL Sync: Blinking green with no line attached or training, solid green when trained with the DSL line. 190 Po w er c ffi c Power: Solid green when the power is on Status Indicator Lights Netopia Gateway 3341, 3351 status indicator lights Ethernet Link: Solid green when connected Ethernet Traffic: Flashes green when there is activity on the LAN DSL Traffic: Blinks green when traffic is sent/received over the WAN nk Tr a Tr a D SL Li rn he Et Et he rn D SL et U SB et A ct iv e ffi Sy nc USB Active: Solid green when USB is connected otherwise, not lit DSL Sync: Blinking green with no line attached or training, solid green when trained with the DSL line. Po w er c ffi c Power: Solid green when the power is on 191 Netopia Gateway 3342, 3352 status indicator lights USB: Solid green when USB is connected otherwise, not lit US B DSL: Blinking green with no line attached or training, solid green when trained with the DSL line. Special patterns: · Both LEDs are off during boot (power on boot or warm reboot). · When the 3342/3352 successfully boots up, both LEDs flash green once. · Both LEDs are off when the Host OS suspends the device, (e. g. Windows standby/reboot, device disabled, driver uninstalled, etc. ) 192 DS L Status Indicator Lights Netopia Gateway 3346, 3356 status indicator lights LA N LA N LA N LA N D SL SY N C DSL Sync: Blinks green with no line attached or training, Solid green when trained with the DSL line LAN 1, 2, 3, 4: Solid green when Ethernet link is established Blinks green when traffic is sent or received over the Ethernet Po w er 1 2 3 4 Power: Solid green when the power is on 193 Netopia Gateway 3347W, 3347WG status indicator lights Power - Green when power is applied DSL SYNC Flashes green when training Solid green when trained Flashes green for DSL traffic LAN 1, 2, 3, 4 Solid green when connected to each port on the LAN. Wireless Link - Flashes green when there is activity on the wireless LAN. LED Function Summary Matrix Power Unlit Solid Green No power Power on USB Active No signal USB port connected to PC Activity on the USB cable DSL Sync No signal DSL line synched with the DSLAM Attempting to train with DSLAM DSL Traffic No signal N/A Ethernet Traffic No signal N/A Ethernet Link No signal Synched with Ethernet card N/A Flashing Green N/A Activity on the DSL cable Activity on the Ethernet cable 194 Status Indicator Lights If a status indicator light does not look correct, look for these possible problems: LED State 1. 1. Possible problems Make sure the power switch is in the ON position. Make sure the power adapter is plugged into the 3300series DSL Gateway properly. Make sure the DSL cable is plugged into the DSL port on the 3300-series DSL Gateway. Make sure the DSL line has been activated at the central office DSLAM. Make sure the 3300-series DSL Gateway is not plugged into a micro filter. Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC. If plugging a 3300-series DSL Gateway into a hub the you may need to plug into an uplink port on the hub, or use an Ethernet cross over cable. Make sure the Ethernet cable is securely plugged into the Ethernet port on the 3300-series DSL Gateway. Try another Ethernet cable if you have one available. 2. DSL Sync Unlit 3. 4. 5. Note: EN Link light is inactive if only using USB. 1. 2. EN Link Unlit 3. 4. 5. 195 1. 2. 3. EN Traffic Unlit 4. 5. Make sure you have Ethernet drivers installed on the PC. [. . . ] Default Server This feature allows you to: telnet (TCP 23) HTTP (TCP 80) · Direct your Gateway to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN. · Enable it for certain situations: Where you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. Combination NAT Bypass Configuration Specific pinholes and Default Server settings, each directed to different LAN devices, can be used together. WARNING: Creating a pinhole or enabling a Default Server allows inbound access to the specified LAN station. [. . . ]