User manual NETOPIA SOFTWARE 7.6.1

[. . . ] Netopia® Software User Guide Version 7. 6. 1 Netopia® 2200 and 3300 Series Gateways June 2006 Copyright Copyright © 2006 Netopia, Inc. Netopia, the Netopia logo, Broadband Without Boundaries, and 3-D Reach are registered trademarks belonging to Netopia, Inc. , registered U. S. Part Number: 6161231-00-01 2 Table of Contents Table of Contents Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CHAPTER 1 Introduction . 88 Will IPMaps allow IP addresses from different subnets to be assigned to my Gateway? [. . . ] Verify your Netopia firmware release, as shown on the Home Page. This completes the upgrade process. 196 Install Link: Install Key You can obtain advanced product functionality by employing a software Feature Key. Once the feature key is installed and the Gateway is restarted, the new feature's functionality becomes enabled. Use Netopia Software Feature Keys Netopia Gateway users obtain advanced product functionality by installing a software feature key. This concept utilizes a specially constructed and distributed keycode (referred to as a feature key) to enable additional capability within the unit. Software feature key properties are specific to a unit's serial number; they will not be accepted on a platform with another serial number. Once installed, and the Gateway restarted, the new feature's functionality becomes available. This allows full access to configuration, operation, maintenance and administration of the new enhancement. Obtaining Software Feature Keys Contact Netopia or your Service Provider to acquire a Software Feature Key. Procedure - Install a New Feature Key File With the appropriate feature keycode, use the steps listed below to enable a new function. 1. Click Install Keys The Install Key File page appears. 3. Enter the feature keycode in the input Text Box. Type the full keycode in the Text Box. 197 4. Click the Install Key button. 5. Click the Restart toolbar button. The Confirmation screen appears. 198 Install 6. Click the Restart the Gateway link to confirm. To check your installed features: 7. Click the list of features link. 199 The System Status page appears with the information from the features link displayed below. You can check that the feature you just installed is enabled. 200 Install Link: Install Certificate Secure Sockets Layer (SSL) is a protocol for transmitting private information over the Internet. SSL uses two keys to encrypt data: a public key known to everyone and a private or secret key known only to the recipient of the message. Netopia Firmware Version 7. 6. 1 uses SSL certificates for TR-069 support. SSL certificates are issued by trusted Certification Authorities (CAs). When an SSL handshake between a server and your Gateway occurs, the client verifies that the server certificate was issued by a trusted CA. Certificates installed in your Gateway and servers to which it connects verify to each other that communications between them are encrypted and private. Certificates are purchased from an issuing Certificate Authority, usually by your corporate IT department or other service provider, and provided to users for secure communications. You must obtain a certificate file before you can install it. 1. To install an SSL certificate, click the Install Certificate link. 201 The Install Certificate page appears. 2. 3. 4. Browse to the location where you have saved your certificate and select the file, or type the full path. Restart your Gateway. 202 CHAPTER 4 Basic Troubleshooting This section gives some simple suggestions for troubleshooting problems with your Gateway's initial configuration. Before troubleshooting, make sure you have · read the Quickstart Guide; · plugged in all the necessary cables; and · set your PC's TCP/IP controls to obtain an IP address automatically. 203 Status Indicator Lights The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below. Netopia Gateway 2240N/2241N status indicator lights Power Ethernet USB Internet DSL LED Power Ethernet USB (Model 2241N only) DSL Action Green when power is on. If the physical link comes up, but PPP or DHCP fail, the LED turns red. Internet 204 Status Indicator Lights Netopia Gateway 2246N status indicator lights IN ETHER NET DS TE PO W ER RN 1 2 3 4 ET L Power Ethernet 1, 2, 3, 4 DSL Internet LED Power Ethernet 1, 2, 3, 4 DSL Internet Action Green when power is on. [. . . ] VPN IPSec Pass Through This Netopia service supports your independent VPN client software in a transparent manner. Netopia has implemented an Application Layer Gateway (ALG) to support multiple PCs running IP Security protocols. This feature has three elements: 1. 2. 3. On power up or reset, the address mapping function (NAT) of the Gateway's WAN configuration is turned on by default. When you use your third-party VPN application, the Gateway recognizes the traffic from your client and your unit. [. . . ]